Three steps. No call.

Most Eclipse Labs AI products are ready in 3 to 20 working days from the day you send what the page lists; bigger builds take longer, and their pages say so. Each product states its own time before you buy, so you know the date up front rather than after a meeting. Every product's time sits next to its price on the prices page.

No. Every product has a fixed price, a set time to ready and a written list of what is included, so there is nothing to negotiate on a call. You pick the product, agree the price in writing and send what its page lists. Some products include a working session once you have bought - a walk-through of a report, say - but buying never depends on it. Ask a question in writing whenever you like.

Whatever the product page lists under "what you get" and its timeline - usually access to the accounts the job works in, a few answers about your business and the data it runs on, such as how your business runs and the files or records the job uses. Access is added through each tool's own team or delegate settings, so you keep every login and can remove us at any time. How we keep it safe explains why we never ask for passwords.

Mostly the time it takes to send what the page lists and add our access - the building, testing and writing up is our job. We may come back with a question or two in writing, and the bigger jobs ask you to approve a plan or the first few results before the rest is built. Nothing needs you to learn a new tool. If you are short on time, start with a small one-off product - its page lists exactly what it needs from you.

Usually, yes - we build inside the tools you already pay for rather than asking you to switch: your domain and website, your hosting or cloud account, your email, your accounts or booking software. If a product needs a tool you do not have, we tell you before you buy, not after. Tell us your setup in a short message and we will say plainly whether it fits. Each product page lists what it connects to.

You get the finished result inside your own accounts, plus the rules and settings written down, so you and anyone on your team know how it works and what it may do. Bigger builds also get a walk-through for you or your next developer. From then on you can change or remove our access whenever you like. If something feels wrong at handover, say so - the safety page sets out the limits you can ask for.

Tell us in writing and we tell you plainly what a fix involves - and its fixed price, if it is not covered - before doing anything. Monthly products are the ones built to catch problems for you - they are checked, updated and reported on every month. Whatever we built stays in your accounts either way. The prices page shows which products are monthly.

Yes. Everything sits inside accounts you own, with the rules and settings written down, so you or another developer can change it without waiting for us. For bigger changes, ask and we send a fixed price in writing first. Monthly products keep up with your business as it grows, as part of the monthly fee shown on each product's page. How we keep it safe covers who can change what.

Yes. Each product is its own fixed-price job with its own time to ready, so two products are simply two jobs, each with its own price agreed up front. Many go well together - every product page lists the ones that pair with it. You can also start with one and add another once the first is paying its way. Compare them side by side on the prices page, or browse them by family on every service.